The turnaround time for refunds to be received from your travel provider ranges from 14-21 days.
As soon as we receive the funds, we will apply the amount towards your loan balance and issue any refund to your form of payment on file. Please be advised that the refund amount will be less the value of any travel credits that were issued to you.
If you are expecting a refund and your loan payment is scheduled, you can delay your payment for 15 days (restrictions apply) by logging into your account at pay.uplift.com. This should allow enough time for your refund to be received and processed by Uplift.
If you are unable to process this request online, please email firstname.lastname@example.org or Customer Service at (844) 257-5400.