You can cancel your trip through your travel provider. Please contact your travel provider first and then inform us of any cancellations or changes to your travel.
Your travel provider will confirm your cancellation with Uplift and notify us if any refund will be provided. If Uplift receives a refund, we will apply the credit amount to reduce your loan balance. If your travel provider issues travel refund credits (e.g. airfare credits) directly to you or charges a cancellation fee, you will still be liable for your outstanding loan balance.
If the refunded amount is more than your outstanding loan balance, we will issue a refund to the your payment method on file.
You can always check your remaining loan balance by signing into your Uplift Pay Monthly account at pay.uplift.com.